The most important thing in the event of a system malfunction is quick action.
Whether data failure in the system communication or the defect of individual components that are reported by remote monitoring:
Our in-house technicians can often fix faults quickly and easily from the office and if this is not possible, we plan a service call on site and carry it out promptly.
Should a system malfunction occur which cannot be rectified in the office, our well-trained and experienced field technicians or one of our service partners will be with your system in the shortest possible time and in most cases can rectify the fault immediately.
System components such as inverters or modules can already be defective or damaged during their warranty period.
Warranty cases are completely handled by us, from notification to replacement of the defective device. So you don’t have to worry about the availability of your photovoltaic system.
The procurement of suitable spare parts is part of our daily business.
Thanks to our many years of experience in the maintenance and service of photovoltaic systems, we have many contacts with suppliers. This ensures a quick, uncomplicated and, above all, cost-effective supply of spare parts.